We provide customer service teams and concierge services sectors
SovereignG Group offers a range of front and back office services to improve and add additional value to your working environment and experience for both your internal and external customers.
We understand how important our customers, staff and visitors are and realise that first impressions and excellent user experience are vital to enhance customer perception and reflect the calibre of your business and brand.
Our professional staff are provided with tailored training to uphold your organisation’s values and ethos. Our customer care development programme provides every member of our team with the service excellence skills and techniques they need to deliver support services as a seamless extension of your organisation. We can provide customer service teams and concierge services across a wide range of sectors from retail to professional services. We can cover porterage and reception services in hospitals to reception desk and mailroom management in business environments, a whole range of customer service and concierge duties to fit the exact needs of your organisation. We can also provide security personnel to manage your reception, providing a professional and safe environment, welcoming your staff and visitors and enhancing their overall experience. Whatever your requirement, our team will ensure that your visitors and staff receive exceptional customer service.
